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KOINETIC

KOINETIC Privacy Policy

Last Updated: September 24, 2026
Platform Domain: KOINETIC.com

This Privacy Policy explains how Global Domain Media, LLC ("KOINETIC," "we," "us," or "our") collects, uses, discloses, stores, and otherwise processes personal information in connection with KOINETIC, including KOINETIC.com, Accounts, Workspaces, Storefronts, Subaccounts, dashboards, APIs, developer tools, communications tools, artificial intelligence features, payments tools, marketplace features, syndication tools, sponsorship tools, managed services, and related products and services (collectively, the "Platform").

Legal notices, privacy requests, and other formal inquiries must be submitted through our Legal Notification form at:

https://koin.network/legalnotifycontact

This Privacy Policy applies to information we process for our own purposes and, where applicable, information we process on behalf of Builders and other Platform customers.

1. Scope

This Privacy Policy applies when you:

  • visit KOINETIC.com or other KOINETIC-controlled pages;

  • create or use an Account;

  • access a Workspace, Storefront, or Subaccount;

  • purchase or use a Platform plan, product, add-on, or Service;

  • use our APIs, developer tools, templates, or documentation;

  • communicate with us;

  • use our phone, messaging, email, chat, Voice Assistant, or artificial intelligence features;

  • participate in a referral, partner, reseller, marketplace, syndication, sponsorship, or similar Platform program;

  • submit forms, reviews, claims, support requests, or other Content;

  • connect a payment account, domain, integration, data provider, communications provider, or other third-party service; or

  • otherwise interact with the Platform.

This Privacy Policy does not replace the privacy policy of a Builder operating an independent Storefront.

If you interact with a Storefront operated by one of our Builders, that Builder may separately determine how your information is collected and used.

2. Our Privacy Roles

Depending on the context, Global Domain Media, LLC may act in different privacy roles.

When we act for our own purposes

We generally determine the purposes and means of processing information relating to:

  • KOINETIC Accounts;

  • Platform subscriptions and billing;

  • KOINETIC.com visitors;

  • Builder and operator onboarding;

  • Platform administration;

  • security and fraud prevention;

  • Platform analytics;

  • customer support;

  • referral and partner programs;

  • Platform communications;

  • enforcement of our agreements;

  • our own marketing;

  • compliance activities; and

  • our internal business operations.

Depending on applicable law, we may be described as a controller, business, or similar responsible party for this processing.

When we process information for a Builder

A Builder may use the Platform to collect or process information concerning its own:

  • Storefront visitors;

  • customers;

  • prospects;

  • leads;

  • callers;

  • message recipients;

  • listing owners;

  • reviewers;

  • claimants;

  • buyers;

  • sellers;

  • patients or clients where permitted;

  • members;

  • employees;

  • contractors;

  • partners;

  • sponsors; or

  • other individuals.

In those situations, the Builder may determine why and how the information is used, while Global Domain Media, LLC processes the information to provide the Platform.

Depending on applicable law, the Builder may be the controller or business, and Global Domain Media, LLC may act as its processor, service provider, or similar provider.

Builders are responsible for their own privacy notices, legal bases, consents, disclosures, requests, and compliance obligations relating to their independent businesses.

3. Personal Information We Collect

The personal information we collect depends on how the Platform is used and which features are enabled.

We may collect the categories described below.

Account and identity information

This may include:

  • name;

  • email address;

  • telephone number;

  • username or display name;

  • company or organization name;

  • job title or role;

  • Account identifiers;

  • user permissions;

  • team membership;

  • login method;

  • authentication information;

  • multi-factor authentication settings;

  • identity verification information where required;

  • KOIN login or connected-account identifiers where enabled; and

  • other information used to create, secure, or administer an Account.

Business and Workspace information

This may include:

  • business name;

  • business type;

  • business contact information;

  • Workspace information;

  • Storefront information;

  • Subaccount information;

  • domains and subdomains;

  • plan selection;

  • billing status;

  • business locations;

  • service areas;

  • licenses or professional information when supplied;

  • team members;

  • user roles;

  • settings;

  • configuration;

  • branding;

  • navigation;

  • SEO settings;

  • social links;

  • audit activity; and

  • other operational information supplied through the Platform.

Content and submission information

We may process Content submitted to or through the Platform, including:

  • listings;

  • categories;

  • pages;

  • articles;

  • images;

  • media;

  • files;

  • forms;

  • leads;

  • contacts;

  • messages;

  • reviews;

  • claims;

  • profiles;

  • products;

  • orders;

  • marketplace information;

  • inquiries;

  • offers;

  • sponsorship information;

  • syndication information;

  • support requests;

  • attachments;

  • prompts;

  • instructions;

  • AI-generated or AI-assisted Content; and

  • other information submitted through Platform features.

Payment and billing information

We may collect or receive information such as:

  • subscription information;

  • purchase history;

  • plan information;

  • billing cycle;

  • amounts charged;

  • currency;

  • invoice information;

  • transaction identifiers;

  • payment status;

  • refund information;

  • dispute information;

  • chargeback information;

  • payout status;

  • connected payment account status;

  • tax-related information;

  • payment method type;

  • card brand;

  • limited card details such as the last four digits; and

  • other payment metadata.

Full payment card numbers and bank account credentials are generally collected directly by payment processors such as Stripe rather than stored by Global Domain Media, LLC.

Payment processors may independently collect additional identity, financial, tax, and compliance information under their own terms and privacy policies.

Communications information

Where communications features are used, we may process:

  • telephone numbers;

  • email addresses;

  • call identifiers;

  • call direction;

  • call date and time;

  • call duration;

  • call routing information;

  • transfer information;

  • missed-call information;

  • voicemail;

  • SMS or MMS messages;

  • email messages;

  • chat messages;

  • callback requests;

  • communication status;

  • delivery information;

  • opt-in information;

  • opt-out information;

  • consent records;

  • carrier information;

  • message metadata;

  • call metadata; and

  • other information necessary to provide communications functionality.

Audio, recordings, transcripts, and summaries

If a feature using recording, transcription, monitoring, or automated call processing is enabled, we may process:

  • audio recordings;

  • spoken communications;

  • transcripts;

  • call summaries;

  • AI-generated notes;

  • detected intents;

  • appointment information;

  • transfer requests;

  • caller-provided information; and

  • other information contained in or derived from the communication.

Whether a call is recorded or transcribed may depend on the Builder's configuration, the specific Service, provider capabilities, and applicable legal requirements.

Builders are responsible for obtaining legally required consent before enabling or using recording, monitoring, transcription, or similar functionality.

We do not treat an ordinary audio recording as a unique biometric identifier merely because it contains a person's voice. If a future feature intentionally processes a voiceprint or other biometric identifier for unique identification, additional notices or consent may be required.

Artificial intelligence interaction data

When artificial intelligence features are used, we may process information such as:

  • prompts;

  • instructions;

  • conversations;

  • uploaded files;

  • business information;

  • relevant Workspace context;

  • relevant customer or lead information;

  • call audio where applicable;

  • transcripts;

  • tool results;

  • generated responses;

  • AI-created content;

  • feedback;

  • safety signals; and

  • technical information associated with the AI interaction.

Some AI features require information to be transmitted to third-party artificial intelligence, speech, language, or infrastructure providers in order to generate or process a response.

Referral, partner, and commission information

If you participate in a referral, partner, reseller, affiliate, or channel program, we may process:

  • referral links or codes;

  • referral attribution;

  • referred Accounts;

  • referred transactions;

  • customer status;

  • commission records;

  • commission level;

  • payout status;

  • qualification information;

  • partner hierarchy or relationship information where applicable;

  • refund and chargeback adjustments;

  • tax information;

  • payout information;

  • program communications; and

  • compliance records.

KOIN-related information

Where KOIN login or KOIN-related functionality is enabled, we may process information such as:

  • KOIN account identifiers;

  • authentication status;

  • session or relay tokens;

  • referral information;

  • reputation or eligibility information;

  • discount eligibility;

  • account standing; and

  • information required to provide KOIN-related Platform benefits.

KOIN-related Platform discounts or benefits do not by themselves constitute cash, stored value, securities, or transferable property rights.

Device, usage, and technical information

We may automatically collect information such as:

  • IP address;

  • browser type;

  • device type;

  • operating system;

  • referring page;

  • exit page;

  • pages viewed;

  • date and time of access;

  • session identifiers;

  • cookie identifiers;

  • local storage identifiers;

  • API request information;

  • request headers;

  • authentication events;

  • login events;

  • error events;

  • security events;

  • rate-limit events;

  • application logs;

  • performance data;

  • approximate location derived from IP address; and

  • similar technical information.

Marketplace, syndication, sponsorship, and commerce information

We may process information relating to:

  • marketplace listings;

  • buyer or seller inquiries;

  • property information;

  • transaction activity;

  • verified Platform activity;

  • revenue or transaction summaries;

  • listing counts;

  • Storefront age;

  • plan information;

  • syndication applications;

  • carrier or distributor relationships;

  • approvals;

  • filters;

  • scores;

  • attribution;

  • impressions;

  • clicks;

  • conversion information;

  • sponsorship placements; and

  • related Platform activity.

4. Sources of Personal Information

We may obtain personal information:

  • directly from you;

  • from your organization;

  • from users authorized by your organization;

  • from Builders and Storefront operators;

  • from Storefront visitors and customers;

  • automatically from devices and browsers;

  • from payment processors;

  • from communications providers;

  • from artificial intelligence providers;

  • from identity or authentication providers;

  • from connected applications and integrations;

  • from domain or infrastructure providers;

  • from KOIN-related systems where enabled;

  • from referral or partner relationships;

  • from third-party data or listing providers;

  • from publicly available sources;

  • from regulators, courts, law enforcement, or other authorized parties; and

  • from other lawful sources.

5. How We Use Personal Information

We may use personal information to:

  • provide the Platform;

  • create and administer Accounts;

  • create and operate Workspaces, Storefronts, and Subaccounts;

  • authenticate users;

  • secure Accounts;

  • provide customer support;

  • process subscriptions and purchases;

  • issue invoices and receipts;

  • manage refunds, disputes, and chargebacks;

  • administer connected payment accounts;

  • provide phone, messaging, email, and communications features;

  • route calls and messages;

  • provide Voice Assistant functionality;

  • process recordings or transcripts where enabled;

  • provide artificial intelligence features;

  • generate requested summaries, responses, recommendations, or Content;

  • provide forms, leads, reviews, claims, listings, and customer-management functionality;

  • operate APIs and integrations;

  • provide marketplace functionality;

  • provide syndication and sponsorship functionality;

  • administer referral and partner programs;

  • calculate attribution and commissions;

  • prevent duplicate or fraudulent commissions;

  • provide KOIN login or related Platform benefits;

  • personalize and configure Platform functionality;

  • analyze product usage;

  • monitor Platform health and performance;

  • troubleshoot problems;

  • prevent spam, fraud, abuse, and security threats;

  • investigate violations;

  • enforce our Terms and other agreements;

  • maintain records;

  • comply with legal, tax, accounting, regulatory, and payment requirements;

  • communicate service, security, billing, legal, and product information;

  • send marketing communications where permitted;

  • improve existing Services;

  • develop and test new Platform functionality;

  • create aggregated or deidentified analytics; and

  • otherwise operate our business for purposes compatible with this Privacy Policy.

6. Artificial Intelligence and Automated Processing

Certain Platform features use artificial intelligence or automated systems.

AI processing may be used to:

  • answer questions;

  • generate content;

  • assist callers;

  • summarize conversations;

  • classify requests;

  • route communications;

  • extract information;

  • assist with follow-up;

  • generate recommendations;

  • assist with forms or workflows;

  • analyze Platform activity; or

  • provide other requested functionality.

AI-generated output may contain errors.

When an AI feature is used, relevant information may be transmitted to service providers necessary to perform the requested processing.

Authorized personnel or providers may also access limited AI-related information when reasonably necessary for:

  • technical support;

  • troubleshooting;

  • abuse prevention;

  • security;

  • quality assurance;

  • legal compliance; or

  • operation of the Service.

Where automated processing creates rights under applicable law, we will provide legally required rights or disclosures.

The Platform should not be used to make legally significant decisions about an individual without appropriate human review where such review is required by law.

7. Calls, SMS, Voice Assistant, and Communications Privacy

Communications Services may involve third-party telecommunications, messaging, email, speech-processing, or artificial intelligence providers.

When these Services are used, information may be processed for purposes such as:

  • delivering a call or message;

  • routing a call;

  • transferring a caller;

  • sending a notification;

  • processing a callback request;

  • providing voicemail;

  • generating a transcript;

  • generating a summary;

  • answering a caller using an AI Voice Assistant;

  • scheduling an appointment;

  • detecting an opt-out;

  • maintaining consent or communication records;

  • preventing fraud or abuse; and

  • providing reporting or analytics.

The Builder using the communications Service is responsible for determining whether consent is required and for providing any legally required notices to callers, message recipients, customers, or other individuals.

If recording or transcription is enabled, applicable laws may require consent from one party, all parties, or other disclosures depending on the location and circumstances.

8. Cookies and Similar Technologies

We may use cookies, local storage, session storage, pixels, SDKs, and similar technologies.

These technologies may be used to:

  • authenticate users;

  • maintain sessions;

  • remember settings;

  • secure the Platform;

  • prevent fraud;

  • operate forms;

  • operate checkout;

  • maintain preferences;

  • measure performance;

  • understand usage;

  • diagnose errors;

  • support analytics;

  • attribute referrals;

  • measure campaigns; and

  • support advertising or marketing where enabled.

Some technologies are necessary for the Platform to function.

Other technologies may be optional depending on:

  • the feature;

  • the Storefront;

  • the user's location;

  • the Builder's configuration; and

  • applicable law.

Where consent is legally required before using optional cookies or similar technologies, those technologies should not be used until the required consent has been obtained.

Storefronts may have their own cookie configuration and privacy obligations.

Builders are responsible for ensuring that their independent Storefront use of cookies, advertising technologies, analytics, and tracking complies with applicable law.

9. How We Disclose Personal Information

We may disclose personal information to the categories of recipients described below.

Service providers and processors

We may use companies that provide:

  • cloud hosting;

  • infrastructure;

  • databases;

  • storage;

  • security;

  • fraud prevention;

  • monitoring;

  • analytics;

  • communications;

  • telecommunications;

  • email;

  • SMS;

  • voice services;

  • artificial intelligence;

  • speech processing;

  • customer support;

  • software development;

  • authentication;

  • domains;

  • DNS;

  • content delivery;

  • payments;

  • accounting; or

  • other business services.

These providers may process information as necessary to provide services to us or to Platform users.

Payment processors and financial-service providers

Payment processors such as Stripe may process:

  • payment information;

  • connected-account information;

  • identity information;

  • banking information;

  • tax information;

  • transaction information;

  • fraud information;

  • dispute information; and

  • payout information

under their own terms and privacy practices.

Builders and Storefront operators

If you interact with a Builder-operated Storefront, information you submit through that Storefront may be made available to that Builder.

For example, a Builder may receive information submitted through:

  • contact forms;

  • lead forms;

  • appointments;

  • calls;

  • SMS;

  • chat;

  • claims;

  • reviews;

  • checkout;

  • marketplace inquiries; or

  • other Storefront interactions.

Artificial intelligence and communications providers

Information necessary to provide AI, voice, speech, telephone, messaging, email, or related functions may be transmitted to providers supporting those features.

KOIN-related systems

Where KOIN-related functionality is enabled, limited information may be exchanged with KOIN-related systems for:

  • authentication;

  • session relay;

  • referral attribution;

  • account standing;

  • eligibility;

  • discounts; or

  • related enabled functions.

Referral and partner participants

Information necessary to administer a referral or partner relationship may be disclosed to relevant participants.

For example, we may show a partner limited information needed to understand:

  • that a referral converted;

  • the commissionable transaction;

  • commission status;

  • customer status relevant to commission eligibility; or

  • adjustments affecting a commission.

We do not need to disclose unrelated private customer information merely because a referral relationship exists.

Marketplace participants

Where you participate in a marketplace transaction or inquiry, information may be shared with relevant:

  • buyers;

  • sellers;

  • authorized representatives;

  • Platform specialists; or

  • transaction participants.

Syndication and sponsorship participants

Information may be shared with relevant:

  • publishers;

  • distributors;

  • carriers;

  • sponsors;

  • advertisers;

  • Builders; or

  • other participants

as needed to operate the applicable feature.

Professional advisers

We may disclose information to:

  • attorneys;

  • accountants;

  • auditors;

  • insurers;

  • consultants; and

  • other professional advisers

where reasonably necessary for our business or legal obligations.

Legal, safety, and compliance recipients

We may disclose information when we reasonably believe disclosure is necessary to:

  • comply with law;

  • respond to legal process;

  • comply with court orders;

  • respond to regulatory requests;

  • respond to lawful government requests;

  • enforce agreements;

  • protect rights or property;

  • investigate fraud;

  • prevent abuse;

  • address security threats;

  • protect users; or

  • protect the public.

Business transactions

Personal information may be disclosed, transferred, or reviewed as part of an actual or proposed:

  • merger;

  • acquisition;

  • financing;

  • investment;

  • restructuring;

  • sale of assets;

  • transfer of the Platform;

  • bankruptcy; or

  • similar business transaction.

10. Sale, Sharing, and Targeted Advertising

Global Domain Media, LLC does not sell personal information for money in the ordinary sense of selling customer lists or personal data for cash.

Some privacy laws use broader definitions of "sale," "sharing," or "targeted advertising" that may include certain advertising, analytics, attribution, or cross-context behavioral advertising activities.

If our activities are considered a sale, sharing, or targeted advertising under applicable law, we will provide notices, choices, or opt-out mechanisms where legally required.

We do not knowingly sell personal information of children in violation of applicable law.

11. Payments and Financial Information

Payment transactions may be processed through third-party payment providers.

We may receive payment-related metadata necessary to:

  • confirm payment;

  • activate Services;

  • calculate fees;

  • provide receipts;

  • maintain billing records;

  • administer partner commissions;

  • respond to disputes;

  • process refunds;

  • detect fraud; and

  • comply with tax and accounting obligations.

We generally do not store complete payment card numbers or online banking credentials.

Payment providers may independently retain information as required by their own legal and regulatory obligations.

12. Sample, Seeded, Imported, and Public Information

The Platform may provide sample, seeded, imported, syndicated, generated, or publicly sourced Content to assist with Storefront setup or operation.

This may include information concerning:

  • businesses;

  • products;

  • services;

  • professionals;

  • locations;

  • categories; or

  • other publicly available subject matter.

Sample or seeded Content may not have been supplied by the person or business referenced.

If you believe Platform-provided Content improperly contains your personal information or inaccurately references you, submit a request through:

https://koin.network/legalnotifycontact

We may verify the request before making a correction or removal.

13. Analytics and Platform-Derived Information

We may generate information derived from Platform activity, including:

  • usage statistics;

  • account activity;

  • transaction counts;

  • revenue summaries;

  • active-subscription information;

  • listing counts;

  • Storefront age;

  • activity trends;

  • commission information;

  • performance signals;

  • fraud signals;

  • security signals;

  • reputation or account-standing information; and

  • aggregate business metrics.

We may use this information for:

  • dashboards;

  • analytics;

  • marketplace information;

  • fraud prevention;

  • partner programs;

  • account administration;

  • product improvement;

  • business intelligence;

  • security; and

  • Platform operations.

Where possible and appropriate, information may be aggregated or deidentified.

14. Deidentified and Aggregated Information

We may create aggregated, statistical, or deidentified information that is not reasonably capable of identifying an individual.

We may use this information for lawful purposes such as:

  • analytics;

  • research;

  • security;

  • benchmarking;

  • product development;

  • service improvement; and

  • business planning.

Where applicable law requires us to maintain information in deidentified form, we will not attempt to reidentify it except as permitted by law.

15. Sensitive Personal Information

Certain information may be considered sensitive under applicable privacy law.

Depending on the Service and information voluntarily provided, sensitive information could include:

  • account credentials;

  • financial information;

  • precise location where enabled;

  • government identifiers;

  • biometric identifiers if ever intentionally used for unique identification;

  • health information submitted through a Storefront;

  • information revealing protected characteristics; or

  • other legally defined sensitive data.

We do not require Builders to collect sensitive personal information unless needed for a lawful feature or business purpose.

Builders should avoid collecting sensitive information they do not need.

Where applicable law requires consent or another legal basis before processing sensitive information, the party determining the purpose of that processing is responsible for obtaining the required authorization.

16. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected or for legitimate business and legal purposes.

Retention may depend on:

  • Account status;

  • Service configuration;

  • the type of information;

  • contractual requirements;

  • Builder instructions;

  • payment requirements;

  • tax and accounting requirements;

  • legal obligations;

  • security needs;

  • fraud prevention;

  • dispute resolution;

  • backup cycles;

  • provider limitations; and

  • applicable law.

For example, we may retain information as necessary to:

  • maintain an active Account;

  • provide requested Services;

  • maintain transaction records;

  • maintain commission records;

  • respond to chargebacks;

  • maintain tax records;

  • document consent or opt-outs;

  • investigate abuse;

  • enforce agreements;

  • comply with law; or

  • resolve disputes.

Deletion from active systems may not immediately remove information from secure backups.

We may retain aggregated or deidentified information for longer periods where lawful.

17. Security

We use administrative, technical, and organizational safeguards designed to protect personal information.

Measures may include, where appropriate:

  • access controls;

  • authentication;

  • encryption in transit;

  • provider security controls;

  • logging;

  • monitoring;

  • rate limiting;

  • fraud controls;

  • backups;

  • account permissions;

  • security review; and

  • incident response procedures.

No system, transmission, database, or service can be guaranteed to be completely secure.

Users and Builders are responsible for protecting:

  • their Accounts;

  • passwords;

  • devices;

  • API keys;

  • domains;

  • connected services;

  • user permissions;

  • exported information; and

  • copies of information maintained outside the Platform.

If you believe an Account or personal information has been compromised, contact us through:

https://koin.network/legalnotifycontact

18. Data Breaches and Security Incidents

If we become aware of a security incident involving personal information, we will investigate and take actions we consider appropriate based on the nature and scope of the incident.

Where applicable law requires notification to affected individuals, customers, regulators, law enforcement, or other parties, we will provide the required notification.

Where we process affected information on behalf of a Builder, we may notify the Builder so that the Builder can satisfy obligations applicable to its own customers or users.

19. International Processing and Transfers

The Platform may be used by people and businesses in multiple countries.

Information may be processed in the United States and in other countries where:

  • Global Domain Media, LLC;

  • our service providers;

  • our infrastructure providers;

  • our artificial intelligence providers;

  • our communications providers; or

  • other authorized processors

operate.

Those countries may have privacy laws different from the laws where you live.

Where required by applicable law, we may use recognized safeguards for international transfers, such as:

  • contractual protections;

  • data processing agreements;

  • standard contractual clauses;

  • adequacy mechanisms; or

  • other lawful transfer methods.

20. Your Privacy Rights

Depending on where you live and applicable law, you may have rights concerning your personal information.

These may include the right to:

  • confirm whether we process your personal information;

  • access personal information;

  • obtain a copy of personal information;

  • correct inaccurate information;

  • delete personal information;

  • request portability;

  • object to certain processing;

  • restrict certain processing;

  • withdraw consent where processing is based on consent;

  • opt out of certain marketing;

  • opt out of certain sales of personal information;

  • opt out of certain sharing or targeted advertising;

  • limit certain uses of sensitive personal information;

  • opt out of certain automated decision-making where applicable;

  • appeal the denial of a privacy request where applicable; and

  • receive equal service without unlawful discrimination for exercising a privacy right.

Not every right applies in every jurisdiction or situation.

Legal exceptions may allow or require us to retain or continue processing certain information.

21. How to Exercise a Privacy Right

To submit a privacy request, use our Legal Notification form:

https://koin.network/legalnotifycontact

Please provide enough information for us to understand the request.

We may need to verify your identity before completing a request.

Verification may depend on:

  • the type of request;

  • the sensitivity of the information;

  • whether you have an Account;

  • available identifying information; and

  • legal requirements.

We may request additional information only where reasonably necessary to authenticate the request.

We will respond within the period required by applicable law.

If applicable law provides a right to appeal our decision, instructions for appeal may be included in our response or may be submitted through https://koin.network/legalnotifycontact.

22. Requests Concerning Builder-Operated Storefronts

If your request concerns information collected through a Builder-operated Storefront, the Builder may be the party responsible for responding to your request.

In that case, we may:

  • direct you to the Builder;

  • forward the request to the Builder where appropriate;

  • assist the Builder with the request; or

  • process the request on the Builder's instructions.

We do not control whether a Builder is legally required to grant a particular request.

23. Authorized Agents

Where applicable law allows another person to submit a privacy request on your behalf, we may require reasonable proof that the person is authorized to act for you.

We may also require you to verify your own identity directly unless applicable law provides otherwise.

24. California Privacy Rights

If California privacy law applies to our processing of your information, California residents may have rights that include:

  • the right to know the categories and specific pieces of personal information collected;

  • the right to know categories of sources;

  • the right to know purposes for collection or use;

  • the right to know categories of third parties to whom information is disclosed;

  • the right to delete certain personal information;

  • the right to correct inaccurate personal information;

  • the right to opt out of sale or sharing where applicable;

  • the right to limit certain use or disclosure of sensitive personal information where applicable; and

  • the right not to receive discriminatory treatment for exercising applicable privacy rights.

Categories of personal information

Depending on how you use the Platform, we may process categories such as:

  • identifiers;

  • customer-record information;

  • commercial information;

  • Internet or electronic network activity;

  • approximate geolocation;

  • professional or employment-related information;

  • audio or communications information;

  • inferences;

  • sensitive personal information where applicable; and

  • other information falling within applicable statutory definitions.

Categories of sources

Sources may include:

  • you;

  • your organization;

  • Builders;

  • Storefront users;

  • service providers;

  • integrations;

  • payment processors;

  • communications providers;

  • public sources; and

  • other sources described in this Privacy Policy.

Business and commercial purposes

We process information for the purposes described throughout this Privacy Policy, including:

  • providing Services;

  • billing;

  • communications;

  • security;

  • fraud prevention;

  • analytics;

  • customer support;

  • partner administration;

  • Platform improvement; and

  • legal compliance.

Categories of recipients

We may disclose information to the recipient categories described in Section 9 of this Privacy Policy.

Sale and sharing

We do not sell personal information for money in the ordinary sense.

If any activity constitutes a sale or sharing under California law, we will provide legally required notices and choices.

California residents may submit applicable requests through:

https://koin.network/legalnotifycontact

25. Florida Privacy Rights

Florida law may provide privacy rights to Florida residents where the Florida Digital Bill of Rights or another applicable Florida privacy law applies to the relevant processing.

Depending on applicability, those rights may include rights relating to:

  • access;

  • confirmation of processing;

  • correction;

  • deletion;

  • portability;

  • certain sales of personal data;

  • targeted advertising;

  • profiling;

  • sensitive data; and

  • other processing regulated by Florida law.

Applicable rights are subject to statutory definitions, exceptions, applicability requirements, and verification requirements.

Florida residents may submit privacy requests through:

https://koin.network/legalnotifycontact

Where Florida law requires an appeal process, an eligible individual may appeal a denied request through the same contact method.

26. Other U.S. State Privacy Rights

Residents of other U.S. states may have additional privacy rights under state law.

Depending on applicable law, these rights may include:

  • access;

  • correction;

  • deletion;

  • portability;

  • opt-out rights;

  • sensitive-data rights;

  • profiling rights;

  • authorized-agent rights;

  • appeal rights; and

  • protections against unlawful discrimination.

We will process eligible requests in accordance with applicable law.

Requests may be submitted through:

https://koin.network/legalnotifycontact

27. European Economic Area, United Kingdom, Switzerland, and Similar Jurisdictions

Where the GDPR, UK GDPR, or similar law applies, our legal bases for processing may include:

Contract

Processing may be necessary to:

  • create an Account;

  • provide a Service;

  • process a purchase;

  • operate requested features;

  • provide support; or

  • perform our agreement with you.

Legitimate interests

We may process information where reasonably necessary for legitimate interests such as:

  • securing the Platform;

  • preventing fraud;

  • improving Services;

  • providing customer support;

  • maintaining business records;

  • understanding Platform usage;

  • enforcing agreements; and

  • operating our business,

provided those interests are not overridden by applicable individual rights.

Consent

We may rely on consent where required, including for certain:

  • cookies;

  • marketing communications;

  • communications features;

  • recordings;

  • sensitive information; or

  • optional processing activities.

Where processing relies on consent, consent may be withdrawn as permitted by law.

Legal obligation

We may process information to comply with:

  • tax obligations;

  • accounting requirements;

  • court orders;

  • regulatory requirements;

  • lawful government requests;

  • payment obligations;

  • fraud-prevention requirements; or

  • other legal duties.

Legal claims and vital interests

Where permitted by law, processing may also occur to establish, exercise, or defend legal claims or to protect vital interests.

Eligible individuals may have rights to:

  • access;

  • correction;

  • erasure;

  • restriction;

  • objection;

  • portability;

  • withdrawal of consent; and

  • complaint to an applicable data protection authority.

28. Marketing Communications

We may send:

  • account messages;

  • billing notices;

  • transaction notices;

  • security notices;

  • support messages;

  • policy notices;

  • Service announcements; and

  • other non-marketing communications necessary to operate the Platform.

Where permitted by law, we may also send marketing or promotional communications.

You may opt out of marketing emails by using the unsubscribe mechanism included in the message or by contacting us through https://koin.network/legalnotifycontact.

Opting out of marketing does not prevent us from sending necessary non-marketing communications concerning:

  • your Account;

  • billing;

  • security;

  • transactions;

  • legal notices;

  • support; or

  • Platform operations.

SMS and other messaging opt-outs may also be handled through the applicable messaging instructions, such as STOP, where supported and required.

29. Children's Privacy

The Platform is not directed to children under 13, and we do not knowingly operate KOINETIC Accounts for children under 13.

Paid or administrative Accounts generally require an adult who is legally capable of entering into a contract.

Builder-operated Storefronts may serve different audiences depending on the Builder's business.

Builders are responsible for:

  • determining applicable age requirements;

  • obtaining parental consent where required;

  • implementing age restrictions where required; and

  • complying with laws applicable to children or minors using their Storefront.

If you believe a child has provided personal information to us in violation of applicable law, contact us through:

https://koin.network/legalnotifycontact

30. Third-Party Websites, Services, and Integrations

The Platform may link to or integrate with third-party:

  • websites;

  • applications;

  • payment processors;

  • artificial intelligence providers;

  • telecommunications providers;

  • email providers;

  • analytics providers;

  • identity providers;

  • domain providers;

  • social networks;

  • listing providers;

  • data providers;

  • infrastructure providers; or

  • other services.

Third-party services may independently collect or process information under their own privacy policies and terms.

This Privacy Policy does not control the independent privacy practices of third parties.

31. Builder Responsibilities

Builders using KOINETIC are responsible for their own privacy practices where they determine why and how personal information is processed.

Depending on their activities, Builders may be responsible for:

  • publishing a privacy policy;

  • providing notices at collection;

  • providing cookie notices;

  • obtaining consent;

  • documenting consent;

  • honoring opt-outs;

  • responding to privacy requests;

  • maintaining lawful marketing lists;

  • complying with call-recording requirements;

  • complying with SMS and telephone consent rules;

  • configuring analytics lawfully;

  • ensuring lawful use of artificial intelligence;

  • protecting sensitive information;

  • complying with industry-specific privacy requirements; and

  • ensuring third-party integrations are used lawfully.

KOINETIC may provide tools and starter legal templates, but those tools do not replace a Builder's independent legal obligations.

32. Data Processing Terms

Where Global Domain Media, LLC processes personal information on behalf of a Builder, additional data processing terms may apply.

Where required by applicable law or an applicable written agreement, those terms may address:

  • processing instructions;

  • confidentiality;

  • security;

  • subprocessors;

  • deletion or return of information;

  • privacy requests;

  • international transfers;

  • audits;

  • incident notification; and

  • other processor obligations.

33. Do Not Track and Privacy Preference Signals

Some browsers or devices may transmit privacy preference signals.

There is not a single universally applicable standard for all browser-based privacy signals.

Where applicable law requires recognition of a legally specified opt-out preference signal for particular processing, we will implement or honor the required mechanism as applicable to that processing.

Other browser settings may not automatically change all Platform data practices.

34. Changes to This Privacy Policy

We may update this Privacy Policy as:

  • the Platform evolves;

  • our Services change;

  • providers change;

  • legal requirements change; or

  • our privacy practices change.

The current version will display the applicable:

Last Updated: September 24, 2026

Changes become effective when posted or on another effective date stated with the updated policy.

Where applicable law requires additional notice or consent for a material change, we will provide it.

35. Contact and Privacy Requests

This Privacy Policy is operated by:

Global Domain Media, LLC

Platform:

KOINETIC
KOINETIC.com

Privacy requests, legal notices, and formal inquiries must be submitted through our Legal Notification form:

https://koin.network/legalnotifycontact