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KOINETIC

KOINETIC Terms of Service

Last Updated: September 24, 2026
Platform Domain: KOINETIC.com

These Terms of Service (the "Terms") are between you and Global Domain Media, LLC and govern your access to and use of KOINETIC, including KOINETIC.com, dashboards, Accounts, Workspaces, Storefronts, Subaccounts, APIs, developer tools, templates, communications tools, artificial intelligence features, payment tools, marketplace features, syndication tools, sponsorship tools, managed services, and other related products and services we make available (collectively, the "Platform").

Legal notices and formal inquiries must be submitted through our Legal Notification form at https://koin.network/legalnotifycontact.

By creating an Account, purchasing a plan or service, accessing or using the Platform, clicking to accept these Terms, operating a Workspace or Storefront, using an API, submitting Content, or otherwise using the Platform, you agree to these Terms.

If you use the Platform for or on behalf of a company, organization, client, or other legal entity, you represent and warrant that you have authority to bind that entity. In that case, "you" and "your" include both you and that entity.

If you do not agree to these Terms, do not use the Platform.

1. Definitions

For purposes of these Terms:

"Account" means an account used to access the Platform.

"Builder" means a person or organization using the Platform to create, operate, administer, manage, or provide services through one or more Workspaces, Storefronts, or Subaccounts.

"Workspace" means an administrative environment through which a Builder manages its Platform configuration, users, services, customers, content, or properties.

"Storefront" means a public-facing website, application, digital property, directory, marketplace, listing site, commerce experience, or other property operated using the Platform.

"Subaccount" means a client or customer Workspace managed by another authorized Builder, agency, partner, or operator.

"Content" means text, data, listings, images, video, audio, files, reviews, claims, messages, prompts, instructions, communications, products, pricing, forms, leads, customer information, and other material submitted, created, transmitted, uploaded, imported, displayed, or processed through the Platform.

"Services" means the Platform and any related subscription, setup, managed service, communications service, artificial intelligence feature, add-on, usage service, build service, professional service, or other offering provided by us.

2. What KOINETIC Is

KOINETIC is a software and operating platform for launching, managing, monetizing, communicating through, syndicating, and supporting digital properties and related business operations.

Depending on configuration, the Platform may provide tools for websites, structured content, listings, categories, pages, articles, forms, leads, reviews, claims, domains, templates, APIs, analytics, payments, subscriptions, communications, artificial intelligence, phone services, messaging, marketplace listings, sponsorships, syndication, ecommerce, customer management, and related services.

Unless expressly stated in a separate written agreement, Global Domain Media, LLC is a technology and service provider and is not your employer, business partner, franchisee, franchisor, broker, real estate broker, mortgage broker, law firm, accounting firm, investment adviser, broker-dealer, escrow agent, bank, money transmitter, insurer, healthcare provider, gambling operator, or other regulated professional.

You remain responsible for your business, your Storefronts, your customers, your offers, your representations, your Content, and your use of the Platform.

3. Eligibility and Authority

You must be legally capable of entering into a binding agreement to use the Platform.

Unless a higher age is required by law or by a particular service, you must be at least 18 years old to create or control a paid Account.

You represent that:

  • information you provide to us is accurate and current;

  • you have authority to use any business name, domain, Content, payment account, telephone number, email address, integration, or other resource you connect to the Platform;

  • your use of the Platform complies with applicable law; and

  • if you act for another person or entity, you are authorized to do so.

We may require identity, business, payment, tax, ownership, or other verification where appropriate.

4. Accounts, Users, and Security

You are responsible for all activity conducted through your Account and through users you authorize.

You are responsible for:

  • protecting passwords, authentication credentials, API keys, tokens, domains, connected services, and devices;

  • assigning appropriate user roles and permissions;

  • removing access when a user should no longer have it;

  • maintaining accurate Account and billing information;

  • reviewing activity associated with your Account; and

  • notifying us promptly if you suspect unauthorized access or misuse.

You may not share credentials in a manner designed to evade plan limits, security controls, user limits, or other Platform restrictions.

We may require multi-factor authentication, identity verification, security review, credential rotation, or other protective measures.

5. Workspaces, Storefronts, and Subaccounts

A Builder may create or manage Workspaces, Storefronts, and Subaccounts subject to its plan and permissions.

Unless otherwise agreed in writing, you are responsible for:

  • the business operated through your Storefront;

  • your customers, leads, visitors, users, and clients;

  • your Content;

  • offers and pricing;

  • product and service descriptions;

  • professional, licensing, and regulatory disclosures;

  • privacy notices and consent flows applicable to your business;

  • refund and cancellation policies applicable to your customers;

  • advertising and marketing claims;

  • reviews, claims, listings, and submissions;

  • taxes applicable to your transactions;

  • compliance with laws applicable to your industry and location; and

  • actions taken by users you authorize.

Providing the Platform does not make Global Domain Media, LLC the operator of your independent business or the seller of products or services you independently offer through your Storefront unless expressly stated otherwise.

6. Plans, Fees, Setup Charges, Usage Charges, and Billing

Some Platform features and Services require payment.

Charges may include:

  • recurring monthly or annual subscription fees;

  • one-time setup or implementation fees;

  • build or managed-service fees;

  • usage-based charges;

  • communications or telecommunications charges;

  • consumption or credit-based charges;

  • add-on charges;

  • transaction or platform fees;

  • pass-through third-party costs;

  • taxes; and

  • other amounts disclosed before purchase or agreed in writing.

When you purchase a paid Service, you authorize Global Domain Media, LLC and its payment processors to charge the payment method you provide for applicable charges.

Unless otherwise stated at checkout or in a written agreement:

  • recurring fees are billed in advance;

  • subscriptions automatically renew until cancelled;

  • monthly and annual pricing may differ;

  • setup and one-time fees are separate from recurring subscription fees;

  • usage charges may be billed in arrears or as otherwise disclosed;

  • taxes may be added where required; and

  • you are responsible for all charges incurred through your Account.

You are responsible for reviewing pricing, billing frequency, included limits, usage allowances, renewal terms, and cancellation terms before purchase.

We may change pricing for future billing periods. Where required by applicable law or a separate agreement, we will provide notice before a material pricing change becomes effective.

Where applicable law requires a specific automatic-renewal disclosure, reminder, cancellation method, or other consumer protection, we will provide it as required.

7. Cancellation, Refunds, and Failed Payments

You may cancel a recurring Platform subscription through the available billing, Account, or support process.

Unless required by law or expressly stated in the applicable checkout, offer, refund policy, or written agreement:

  • cancellation prevents future renewal charges;

  • amounts already paid are non-refundable;

  • one-time setup, implementation, build, and service fees are non-refundable once earned or work has begun;

  • access to a recurring Service may continue through the end of the paid billing period;

  • unused time, credits, capacity, or allowances do not automatically create a refund right; and

  • cancellation of one Service does not automatically cancel separate Services or third-party subscriptions.

If a payment fails, is disputed, reversed, charged back, or remains unpaid, we may retry payment, restrict paid functionality, suspend Services, cancel subscriptions, offset amounts otherwise payable, or pursue amounts lawfully owed.

Issuing a chargeback does not cancel a valid obligation to pay amounts properly due.

Nothing in this section limits rights that cannot lawfully be waived.

8. Payment Processing and Connected Accounts

The Platform may integrate with payment processors, including Stripe and other providers.

Depending on the transaction, payment flow, and Account configuration:

  • Global Domain Media, LLC may collect payment directly;

  • a Builder may collect payment through its own connected payment account;

  • the Builder may be merchant of record for its customer transaction;

  • Platform, application, processing, service, or other disclosed fees may be deducted from or applied to a transaction; and

  • payment providers may impose their own verification, reserve, hold, dispute, payout, prohibited-business, and compliance requirements.

If you connect a payment account, you are responsible for:

  • completing processor onboarding;

  • providing accurate identity, legal, tax, banking, and business information;

  • complying with the processor's terms;

  • transaction disputes involving your customers;

  • customer refunds and chargebacks attributable to your business;

  • taxes associated with your sales;

  • lawful pricing and disclosures; and

  • maintaining your connected account in good standing.

Global Domain Media, LLC does not operate as an escrow service merely because a transaction occurs through the Platform.

We do not guarantee processor approval, payout timing, funding availability, dispute outcomes, payment-method availability, or continued support by any third-party payment provider.

9. Supplemental Services and Additional Agreements

Certain products or relationships may have additional or supplemental terms.

These may include, without limitation:

  • managed website or build services;

  • REWOW or other vertical-specific services;

  • enterprise services;

  • white-label services;

  • reseller arrangements;

  • referral programs;

  • partner programs;

  • channel partner relationships;

  • marketplace transactions;

  • communications services;

  • professional or managed services; and

  • custom development or integration work.

If supplemental terms apply to a Service, those supplemental terms form part of your agreement with us.

If these Terms conflict with valid supplemental terms, the supplemental terms control only with respect to the specific subject addressed by those supplemental terms.

Participation in a referral, affiliate, reseller, or partner program does not arise merely from holding a Platform Account. Commission and referral rights exist only under the applicable Partner Program Terms or separate written agreement.

10. Phone, Voice Assistant, Call Routing, and Communications Services

The Platform may provide or integrate communications features such as:

  • telephone numbers;

  • inbound or outbound calling;

  • artificial intelligence voice assistants;

  • call routing;

  • transfers;

  • voicemail;

  • call tracking;

  • missed-call workflows;

  • SMS or MMS;

  • callback requests;

  • chat;

  • email;

  • communication histories;

  • transcripts;

  • summaries; and

  • related communications functionality.

Communications features may rely on third-party carriers, telecommunications providers, artificial intelligence providers, messaging providers, or other vendors.

You are responsible for the lawful use of these features.

This includes responsibility for:

  • obtaining required consent before calling or messaging;

  • honoring opt-out and revocation requests;

  • maintaining required consent records;

  • complying with telemarketing, do-not-call, robocall, robotext, advertising, and messaging laws;

  • complying with carrier and provider rules;

  • obtaining required consent before recording, monitoring, intercepting, or transcribing communications;

  • providing required disclosures at the beginning of calls or other communications;

  • ensuring that telephone numbers and caller identification are used lawfully; and

  • ensuring that scripts, prompts, messages, and communications used by your business are accurate and lawful.

If recording, transcription, monitoring, or similar functionality is enabled, you must obtain all consent required by the law applicable to the parties and communication. If applicable law requires consent from all parties, you must not record, monitor, intercept, or transcribe the communication without obtaining that consent.

Communications tools are not emergency services.

You must not rely on the Platform, an artificial intelligence assistant, or any Platform-provided number for emergency calling, emergency dispatch, or life-safety communications unless we expressly state in writing that a specific service supports that use.

Telephone numbers, carrier services, call completion, messaging delivery, caller identification, number availability, and telecommunications functionality may be affected by third-party carrier rules, outages, filtering, geographic restrictions, regulatory requirements, or provider decisions.

We do not guarantee delivery or completion of any call, text, message, email, or transfer.

11. Email and Marketing Communications

If you use the Platform to send marketing or commercial communications, you are responsible for ensuring that your communications comply with applicable law.

Depending on the communication and recipient, this may include requirements relating to:

  • consent;

  • sender identification;

  • advertising disclosures;

  • physical-address disclosures;

  • unsubscribe mechanisms;

  • opt-out processing;

  • do-not-call requirements;

  • suppression lists;

  • message frequency;

  • recordkeeping; and

  • restrictions on automated or prerecorded communications.

The availability of a Platform marketing feature does not mean that every possible use of that feature is lawful.

You are responsible for determining whether you have the lawful right to contact a particular person.

12. Artificial Intelligence Features

The Platform may use or provide artificial intelligence, machine learning, automated decision support, language models, voice models, content-generation tools, recommendation systems, assistants, or other automated technologies.

Artificial intelligence output may be inaccurate, incomplete, outdated, misleading, offensive, or unsuitable for a particular purpose.

You are responsible for reviewing artificial intelligence output before relying on, publishing, transmitting, or acting on it.

You must not represent artificial intelligence output as verified fact, professional advice, or a guaranteed result unless it has been independently verified and such representation is lawful.

Artificial intelligence features do not replace professional judgment.

You remain responsible for:

  • prompts and instructions you provide;

  • Content supplied to an artificial intelligence feature;

  • generated or modified Content you choose to use;

  • representations made by an artificial intelligence assistant configured for your business; and

  • compliance with laws applicable to your use.

Artificial intelligence Services may depend on third-party model providers and may change, become unavailable, be rate-limited, or produce different results over time.

Output may not be unique and other users may receive similar output.

13. Content and User Submissions

You retain ownership of Content you submit to the Platform, subject to these Terms and any rights held by third parties.

You grant Global Domain Media, LLC a worldwide, non-exclusive, royalty-free license to host, store, copy, process, transmit, format, display, analyze, and otherwise use your Content as reasonably necessary to:

  • provide the Platform;

  • operate requested features;

  • make your Storefront available;

  • provide support;

  • secure and maintain the Platform;

  • detect fraud or abuse;

  • troubleshoot and improve Platform functionality;

  • enforce agreements; and

  • comply with law.

You represent that you have the rights necessary to submit and use your Content.

You may not submit or publish Content that:

  • violates law;

  • infringes intellectual property, privacy, publicity, contractual, or other rights;

  • is fraudulent, deceptive, defamatory, abusive, or unlawfully discriminatory;

  • contains malware or malicious code;

  • impersonates another person or business;

  • misrepresents licensing, certification, endorsement, affiliation, pricing, availability, revenue, performance, or legal status; or

  • violates applicable Platform or third-party provider rules.

We may remove, restrict, disable, preserve, or refuse Content where reasonably necessary to protect users, third parties, the Platform, or Global Domain Media, LLC.

14. Listings, Reviews, Claims, and Public Information

The Platform may support business listings, product listings, professional profiles, reviews, claims, ratings, forms, and other user-generated or third-party information.

You are responsible for information you publish or control.

A listing, profile, review, or other item appearing on a Storefront does not by itself establish that the referenced person or business:

  • created the listing;

  • verified the information;

  • endorsed the Storefront;

  • endorsed KOINETIC;

  • purchased a Service; or

  • has any relationship with Global Domain Media, LLC.

Where claim, correction, verification, or removal tools are available, they are provided as Platform functionality and do not eliminate the Builder's responsibility for the Storefront.

15. Sample, Seeded, Imported, and Demonstration Content

The Platform may provide sample, seeded, imported, demonstration, starter, or automatically generated Content to help configure or demonstrate a Storefront.

Such Content may include recognizable business names, categories, services, products, locations, descriptions, images, metadata, or other publicly available or illustrative information.

Unless expressly verified:

  • sample or seeded Content should be treated as unverified;

  • it may be incomplete, inaccurate, or outdated;

  • its presence does not imply endorsement or affiliation; and

  • you are responsible for reviewing, updating, labeling, replacing, claiming, or removing it before relying on it.

If you believe Platform-provided sample Content improperly references you, your organization, or your rights, submit a request through https://koin.network/legalnotifycontact.

16. Industry and Vertical-Specific Compliance

The Platform supports multiple industries and use cases.

You are responsible for laws, licenses, professional rules, disclosures, permits, advertising restrictions, age restrictions, geographic restrictions, consumer-protection requirements, and industry standards applicable to your business.

This includes, where applicable, businesses involving:

  • real estate;

  • mortgage or financial services;

  • legal services;

  • healthcare or wellness;

  • insurance;

  • cryptocurrency or digital assets;

  • gaming, gambling, sweepstakes, or contests;

  • professional services;

  • ecommerce;

  • local services;

  • advertising;

  • telecommunications; and

  • other regulated or specialized activities.

Providing Platform functionality for an industry does not represent that a particular use, offer, advertisement, business model, payment flow, or communication is lawful in every jurisdiction.

We may restrict or require additional review of higher-risk businesses or uses.

17. Real Estate and Related Services

The Platform may provide technology used by real estate professionals, brokerages, builders, marketers, service providers, or other real-estate-related businesses.

Unless Global Domain Media, LLC separately enters into a written agreement expressly stating otherwise, Global Domain Media, LLC does not act as the real estate broker, agent, fiduciary, property manager, mortgage broker, title company, settlement-service provider, appraiser, or closing agent for transactions facilitated through a Storefront.

A Builder using the Platform for real estate is responsible for:

  • required licenses and brokerage relationships;

  • advertising and brokerage disclosures;

  • listing authorization;

  • fair housing compliance;

  • MLS and IDX rules;

  • real estate board or association requirements;

  • professional conduct rules;

  • lead handling;

  • representations concerning properties; and

  • other obligations applicable to the Builder's real estate activities.

18. Syndication and Distributed Content

The Platform may allow Content to be distributed, published, carried, or syndicated between properties or participants.

Participants are responsible for the rights necessary to distribute or display syndicated Content and for any legally required attribution, labeling, disclosure, or modification.

We may provide approvals, scoring, recommendations, filtering, analytics, attribution, payout records, or other tools.

These tools do not replace your independent judgment or legal obligations.

We may suspend or remove a syndication relationship if we reasonably believe it creates legal, payment, security, content, fraud, operational, or reputational risk.

19. Sponsorships, Advertising, Promotions, and Affiliate Content

The Platform may support sponsored listings, featured placements, advertising, affiliate content, paid promotions, sponsorships, or other commercial relationships.

You are responsible for ensuring that commercial relationships and compensated recommendations are disclosed where required.

You must not make false or misleading advertising claims or conceal a material relationship where disclosure is legally required.

We may track impressions, clicks, conversions, attribution, placement activity, and related information for Platform operation, analytics, fraud prevention, reporting, or billing.

20. Storefront Marketplace and Business Transfers

The Platform may provide features that allow a Storefront or digital property to be listed for sale, transfer, acquisition, or other business transaction.

Marketplace information may include Platform-derived or user-submitted information such as:

  • property age;

  • activity;

  • listing counts;

  • plan information;

  • transaction information;

  • revenue information;

  • operational information; and

  • seller-provided descriptions.

Unless expressly agreed otherwise, Global Domain Media, LLC is not a broker, appraiser, investment adviser, escrow agent, lawyer, accountant, fiduciary, or guarantor in such a transaction.

Buyers and sellers are responsible for their own investigation, valuation, legal review, tax review, financial review, technical review, and transaction documents.

We do not guarantee:

  • accuracy of seller representations;

  • future revenue;

  • valuation;

  • buyer qualification;

  • seller performance;

  • successful transfer;

  • financing;

  • regulatory approval; or

  • completion of a transaction.

21. API, Webhooks, Integrations, and Custom Front Ends

The Platform may provide APIs, webhooks, software development tools, documentation, runtime configuration, integration tools, or support for custom front ends.

You are responsible for:

  • securing API keys, secrets, tokens, and credentials;

  • keeping server-side credentials out of publicly accessible client code;

  • following authentication requirements;

  • complying with rate limits;

  • protecting customer and user data;

  • securing your domains and applications;

  • validating data received from the Platform;

  • implementing appropriate error handling, retries, and idempotency;

  • complying with third-party API terms; and

  • ensuring your integration complies with applicable law.

We may rotate, limit, suspend, or revoke API credentials or integrations if reasonably necessary for security, abuse prevention, performance, compliance, or Platform integrity.

22. Domains, DNS, Hosting, and Third-Party Infrastructure

You are responsible for domains you own or control, including registration, renewal, DNS configuration, transfer authorization, and lawful use.

You must not connect a domain you do not have authority to use.

The Platform may rely on third-party infrastructure, hosting providers, DNS providers, content-delivery networks, cloud providers, telecommunications providers, payment processors, artificial intelligence providers, email providers, storage providers, analytics providers, and other services.

Third-party outages, restrictions, configuration requirements, security events, service changes, geographic limitations, or discontinuation may affect the Platform.

We are not responsible for acts or omissions of independent third-party providers beyond responsibilities imposed by applicable law.

23. Prohibited Conduct

You may not use the Platform to:

  • violate applicable law or third-party rights;

  • commit fraud or facilitate fraudulent activity;

  • conduct phishing, credential theft, malware distribution, or unauthorized access;

  • interfere with Platform security or availability;

  • evade rate limits, usage limits, fees, or access controls;

  • probe, scan, exploit, or attack non-public systems without authorization;

  • send unlawful spam, robocalls, robotexts, or other prohibited communications;

  • unlawfully scrape, harvest, or collect personal information;

  • misrepresent affiliation, endorsement, verification, licensing, revenue, results, or professional credentials;

  • manipulate reviews or ratings deceptively;

  • infringe intellectual property rights;

  • use the Platform for prohibited products, services, transactions, or content;

  • violate processor, carrier, communications-provider, or integration-provider rules;

  • resell or sublicense Platform access except where allowed by your plan or written agreement; or

  • use the Platform in a manner that creates unreasonable legal, security, operational, payment, fraud, or reputational risk.

24. Intellectual Property

The Platform, including its software, interfaces, templates, components, documentation, APIs, workflows, designs, branding, trade names, logos, and underlying technology, is owned by Global Domain Media, LLC or its licensors and is protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable, revocable right to use the Platform in accordance with your plan and these Terms.

Except where expressly allowed, you may not:

  • copy or redistribute Platform software;

  • reverse engineer or attempt to discover non-public source code;

  • remove proprietary notices;

  • use our trademarks without authorization;

  • create derivative products from non-public Platform software; or

  • sell access to the Platform independently of rights granted under your plan or agreement.

You retain rights in Content you own.

25. Feedback

If you voluntarily provide suggestions, ideas, feature requests, improvements, or other feedback concerning the Platform, you grant Global Domain Media, LLC the right to use that feedback without restriction or obligation to compensate you.

This does not transfer ownership of your confidential business information or independently owned Content.

26. Privacy and Data Protection

Our Privacy Policy explains how Global Domain Media, LLC collects, uses, discloses, and protects personal information in connection with the Platform.

Builders are responsible for privacy compliance applicable to their independent Storefronts, customers, leads, visitors, employees, and business operations.

Depending on the context, Global Domain Media, LLC may process certain information on behalf of a Builder as a service provider or processor.

Additional data-processing terms may apply where required.

You must not use the Platform to collect or process information unlawfully.

27. Security

We use administrative, technical, and organizational safeguards designed to protect the Platform and information processed through it.

No system is completely secure.

You are responsible for reasonable security within your own organization and systems, including:

  • Account access;

  • employee and contractor access;

  • passwords and authentication;

  • API credentials;

  • connected applications;

  • domains;

  • custom front ends;

  • customer devices;

  • exported data; and

  • copies of information you store outside the Platform.

You must promptly notify us through https://koin.network/legalnotifycontact if you become aware of a material security issue involving the Platform.

28. Platform Changes, Beta Features, and Availability

The Platform is continually evolving.

We may add, modify, rename, replace, limit, suspend, deprecate, or discontinue features, components, plans, integrations, templates, APIs, providers, or Services.

Features described as beta, preview, experimental, early access, or similar may be incomplete, change substantially, or be discontinued.

We may perform maintenance and deploy updates without prior notice where operationally necessary.

We do not guarantee:

  • uninterrupted availability;

  • any specific uptime unless stated in a separate service-level agreement;

  • that every feature will always remain available;

  • that third-party integrations will continue to operate;

  • that errors will never occur; or

  • that a Service will meet every particular business requirement.

29. Suspension and Termination

We may suspend, restrict, or terminate an Account, Workspace, Storefront, Subaccount, API credential, domain connection, communication feature, payment feature, Content item, or other Service if we reasonably believe:

  • these Terms or another applicable agreement has been violated;

  • payment is overdue or disputed;

  • activity is fraudulent or abusive;

  • use creates material legal, regulatory, payment, security, operational, or reputational risk;

  • Content is unlawful or infringes rights;

  • a provider, regulator, court, payment processor, carrier, rights holder, or other authorized party requires action;

  • continued operation threatens the Platform or other users; or

  • suspension is otherwise reasonably necessary to protect Global Domain Media, LLC, users, third parties, or the Platform.

Where appropriate and lawful, we may provide notice or an opportunity to cure before termination.

We may act immediately when reasonably necessary to address fraud, unlawful conduct, security threats, payment risk, provider requirements, or other urgent concerns.

You may stop using the Platform at any time, subject to outstanding payment and contractual obligations.

30. Data and Content After Termination

Termination or cancellation may result in loss of access to Workspaces, Storefronts, Content, customer information, settings, or other Account data.

You are responsible for maintaining copies of information you are legally or operationally required to retain.

We may retain certain information after termination where reasonably necessary for:

  • legal compliance;

  • security;

  • fraud prevention;

  • payment and tax records;

  • dispute resolution;

  • backup integrity;

  • audit history; or

  • enforcement of agreements.

Any post-termination access or export functionality we provide is a convenience unless expressly guaranteed in writing.

31. No Guaranteed Business Results

Global Domain Media, LLC does not guarantee any particular commercial result from use of the Platform.

Without limitation, we do not guarantee:

  • website traffic;

  • search-engine ranking;

  • leads;

  • sales;

  • appointments;

  • calls;

  • reviews;

  • customer acquisition;

  • real estate closings;

  • revenue;

  • profit;

  • return on investment;

  • advertising performance;

  • marketplace buyers;

  • syndication relationships;

  • sponsorship revenue;

  • payment approval;

  • communications deliverability; or

  • artificial intelligence accuracy.

Any examples, projections, estimates, demonstrations, case studies, or illustrations are not guarantees of future results.

32. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

Global Domain Media, LLC DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF:

  • MERCHANTABILITY;

  • FITNESS FOR A PARTICULAR PURPOSE;

  • TITLE;

  • NON-INFRINGEMENT;

  • ACCURACY;

  • RELIABILITY;

  • AVAILABILITY;

  • SECURITY;

  • UPTIME;

  • PROFITABILITY;

  • REVENUE;

  • BUSINESS RESULTS;

  • LEGAL COMPLIANCE; AND

  • SUITABILITY FOR A PARTICULAR REGULATED OR PROFESSIONAL USE.

NO ORAL OR WRITTEN INFORMATION PROVIDED BY US CREATES A WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OR AN APPLICABLE WRITTEN AGREEMENT.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

33. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Global Domain Media, LLC AND ITS AFFILIATES, OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR LOST-PROFIT DAMAGES ARISING OUT OF OR RELATING TO THE PLATFORM OR SERVICES.

THIS INCLUDES LOSS OF:

  • REVENUE;

  • PROFITS;

  • CUSTOMERS;

  • LEADS;

  • DATA;

  • GOODWILL;

  • BUSINESS OPPORTUNITY;

  • EXPECTED SAVINGS;

  • MARKETPLACE VALUE; OR

  • BUSINESS INTERRUPTION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF Global Domain Media, LLC FOR CLAIMS ARISING OUT OF OR RELATING TO THE PLATFORM, SERVICES, OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT YOU ACTUALLY PAID DIRECTLY TO Global Domain Media, LLC FOR THE AFFECTED SERVICE DURING THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR

(B) USD $100.

The limitations in this section apply regardless of the legal theory asserted and even if a remedy fails of its essential purpose, except to the extent applicable law prohibits the limitation.

34. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Global Domain Media, LLC, its affiliates, owners, officers, directors, employees, contractors, service providers, licensors, and agents from claims, demands, proceedings, damages, liabilities, judgments, settlements, fines, penalties, losses, costs, and reasonable attorneys' fees arising out of or relating to:

  • your business;

  • your Workspace or Storefront;

  • your Content;

  • your products or services;

  • your advertising or representations;

  • your customers, visitors, leads, employees, contractors, partners, affiliates, or users;

  • communications initiated or configured by you;

  • recording or transcription conducted through your Account;

  • your use of artificial intelligence output;

  • your use of payments, APIs, integrations, domains, marketplace tools, syndication, or sponsorships;

  • your violation of these Terms or another applicable agreement;

  • your violation of law;

  • your violation of third-party rights; or

  • a dispute between you and a third party.

We may assume control of the defense of a matter subject to indemnification, and you agree to reasonably cooperate.

You may not settle an indemnified claim in a manner that imposes liability, admission, or obligation on Global Domain Media, LLC without our written consent.

35. Force Majeure

Global Domain Media, LLC will not be liable for delay, interruption, or failure caused by circumstances beyond its reasonable control, including:

  • natural disasters;

  • severe weather;

  • fire;

  • flood;

  • war;

  • terrorism;

  • civil disturbance;

  • labor disputes;

  • governmental action;

  • utility failure;

  • Internet failure;

  • telecommunications outage;

  • cloud or infrastructure failure;

  • cyberattack;

  • third-party provider outage;

  • payment-network disruption; or

  • other events outside our reasonable control.

36. Independent Businesses; No Agency

Except where expressly stated in a separate written agreement, nothing in these Terms creates a:

  • partnership;

  • joint venture;

  • franchise;

  • employment relationship;

  • fiduciary relationship; or

  • agency relationship

between you and Global Domain Media, LLC.

You may not make commitments, warranties, guarantees, or representations on behalf of Global Domain Media, LLC unless expressly authorized in writing.

Partner, referral, reseller, or channel relationships are governed by their applicable separate terms or agreements.

37. Compliance With Law and Sanctions

You are responsible for complying with laws applicable to your use of the Platform.

You may not use the Platform where such use is prohibited by applicable law or sanctions.

You represent that you are not using the Platform on behalf of a person or entity where providing the Service would be unlawful.

We may restrict geographic availability or access where reasonably necessary for legal, regulatory, provider, or risk-management reasons.

38. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Before filing a formal legal action, you and Global Domain Media, LLC agree to make a reasonable good-faith effort to resolve the dispute informally.

A party seeking informal resolution must provide sufficient information to identify the issue and requested resolution.

Unless urgent injunctive or equitable relief is reasonably necessary, the parties should allow up to 30 days for informal resolution before filing suit.

Subject to any non-waivable law, disputes arising out of or relating to these Terms or the Platform will be brought in a court of competent jurisdiction located in the State of Florida.

Nothing in this section prevents either party from seeking temporary, preliminary, or other equitable relief where necessary to protect intellectual property, security, confidential information, or prevent immediate harm.

39. Electronic Transactions, Acceptance, and Notices

You agree that transactions with Global Domain Media, LLC may be conducted electronically.

Electronic acceptance, electronic records, clicks, checkboxes, Account actions, and other electronic methods may be used to evidence agreements and transactions to the extent permitted by law.

We may provide notices through:

  • your Account;

  • the Platform;

  • email;

  • the contact information associated with your Account;

  • KOINETIC.com; or

  • another reasonable electronic method.

You are responsible for keeping your contact information current.

Where applicable law requires a particular form or method of notice, we will use that method.

40. Assignment

You may not assign or transfer these Terms or your Account without our written consent, except as permitted through an approved Platform business-transfer process or other written agreement.

Global Domain Media, LLC may assign these Terms in connection with a merger, acquisition, corporate reorganization, financing, sale of assets, transfer of the Platform, or similar business transaction.

41. Severability

If any provision of these Terms is found unenforceable, invalid, or unlawful, that provision will be enforced to the maximum extent permitted or modified to the minimum extent necessary, and the remaining provisions will remain in effect.

42. Waiver

Failure to enforce a provision of these Terms does not waive the right to enforce that provision or any other provision later.

A waiver is effective only if made in writing by an authorized representative.

43. No Third-Party Beneficiaries

Except where expressly stated in a separate agreement, these Terms do not create rights for any third party.

44. Order of Precedence

Your agreement with Global Domain Media, LLC may include:

  1. an executed custom agreement or order form;

  2. applicable supplemental service or program terms;

  3. these Terms;

  4. incorporated policies or documentation.

If provisions conflict, the higher item in the above order controls only to the extent of the conflict and only for the subject matter it addresses.

45. Entire Agreement

These Terms, together with applicable supplemental terms, order forms, written agreements, and policies expressly incorporated by reference, constitute the agreement governing your use of the applicable Services.

They supersede prior discussions or representations concerning the same subject matter, except for obligations contained in a separately executed agreement that expressly remains effective.

46. Survival

Provisions that by their nature should survive termination will survive, including provisions concerning:

  • payment obligations;

  • intellectual property;

  • Content licenses necessary for lawful retention;

  • disclaimers;

  • limitations of liability;

  • indemnification;

  • dispute resolution;

  • accrued rights;

  • confidentiality obligations in separate agreements; and

  • enforcement rights.

47. Changes to These Terms

We may update these Terms as the Platform, law, Services, or business operations evolve.

The current version will display a new Last Updated date.

Changes become effective when posted or on another effective date we specify, subject to notice requirements imposed by applicable law or a separate agreement.

If a change materially affects an existing paid Service or your legal rights, we may provide additional notice where required or reasonably appropriate.

Your continued use of the Platform after revised Terms become effective constitutes acceptance to the extent permitted by law.

If you do not agree to revised Terms, you must discontinue use of the affected Services and cancel applicable subscriptions.

48. Contact and Legal Notices

These Terms are operated by Global Domain Media, LLC.

Legal notices, formal inquiries, and requests concerning these Terms must be submitted through our Legal Notification form:

https://koin.network/legalnotifycontact

Platform:

KOINETIC
KOINETIC.com